Communication training resources
Every single job requires communication in one form or more, from simple discussions to high powered presentations. Cover all your bases with these communication skills training resources – Communication Skills delivers core communication skills, Body Language Skills at Work is a training DVD which will help your managers understand and use body language. Browse through these training activity packs and training DVDs to answer all your communication skills training needs.
- Assertiveness Skills (RSB)
This DVD explores the whole subject of assertiveness and offers a whole process to help all individuals build skills in this critical area of communication.
- Assertiveness Skills Pack CD
You can take the ideas in this pack and use them in a wide variety of training sessions.
- Body Language Skills at Work
Understand how to use body language to bring about lasting behavioural change.
- Business Writing Toolkit CD
This CD contains 105 tools to give your people the confidence and skills in using business writing to benefit themselves and your organisation.
- Communication Intelligence
How to translate positive feelings into action.
- Communication Skills CD
At last! Here are modern communication skills training activities - including effective use of email, voice-mail and audio conferencing - at your fingertips and ready to run!
- Easywriter
How to use e-mail most effectively
- Essential Interpersonal Skills for Outstanding Managers CD
Develop essential interpersonal skills for every member of your organisation.
- Interpersonal Communication CD
A CD full of theory and practical exercises on communication - the leading thinking, models, strategies, tools, exercises and workshops - all ready to customise and use.
- It's Not What You Say...
A programme for improving customer service and communication skills
- Listening (RSB)
This DVD outlines the behaviours associated with good listening and offers individuals a practical step-by-step guide to becoming more adept in all of their future communication interfaces.
- Negotiating Skills (RSB)
This DVD explores how to use negotiating skills effectively in all situations and more, and offers individuals a number of tips and techniques to become more adept at this important work and life skill.
- Negotiation & Influencing CD
A CD full of theory and practical exercises on negotating & influencing people - the leading thinking, models, strategies, tools, exercises and workshops - all ready to customise and use.
- Negotiation Skills CD
Use this pack to improve your colleagues' understanding of the negotiating process and the skills that go with it.
- The Business Writing Toolkit
This toolkit contains 105 tools to give your people the confidence and skills in using business writing to benefit themselves and your organisation.
- Workplace Liability.com - Using email & internet
This DVD develops awareness of potential risk and liability associated with electronic communcations. It demonstrates that electronic communications can seriously affect employees and their organisation.