Communication Training resources
Every single job requires communication in one form or more, from simple discussions to high powered presentations. Cover all your bases with these communication skills training resources – Communication Skills delivers core communication skills, Body Language Skills at Work is a training DVD or video which will help your managers understand and use body language. Browse through these training activity packs and training DVDs /Videos to answer all your communication skills training needs.
- 50 Top Tips for Effective Telephone Communication
A useful aide mémoire packed full of tips for making the most of every phone call.
- Assertiveness Skills (RSB)
This DVD explores the whole subject of assertiveness and offers a whole process to help all individuals build skills in this critical area of communication.
- Body Language Skills at Work
Understand how to use body language to bring about lasting behavioural change.
- Communication Intelligence
How to translate positive feelings into action.
- Communication Skills
At last! Here are modern communication skills training activities - including effective use of email, voice-mail and audio conferencing - at your fingertips and ready to run!
- Easywriter
How to use e-mail most effectively
- Essential Interpersonal Skills for outstanding Managers
Develop essential interpersonal skills for every member of your organisation.
- Feedback Skills Activity Pack
This pack delivers 18 new trainer's activities to dramatically improve the performance of your managers, and their people. Use it to give your managers a double helping of feedback skills practice.
- Find Your Voice: How to Manage People
This programme is essential for all those new to people management (but would act as a good refresher as well!). This introductory programme covers the core skills of managing people.
- Influencing Skills
There's nothing mysterious about influencing skills - they can be practised and developed just like any others.
- Interpersonal Communication
A CD full of theory and practical exercises on communication - the leading thinking, models, strategies, tools, exercises and workshops - all ready to customise and use.
- It's Not What You Say...
A programme for improving customer service and communication skills
- Listening (RSB)
This DVD outlines the behaviours associated with good listening and offers individuals a practical step-by-step guide to becoming more adept in all of their future communication interfaces.
- Negotiating Skills (RSB)
This DVD explores how to use negotiating skills effectively in all situations and more, and offers individuals a number of tips and techniques to become more adept at this important work and life skill.
- Negotiation & Influencing
A CD full of theory and practical exercises on negotating & influencing people - the leading thinking, models, strategies, tools, exercises and workshops - all ready to customise and use.
- Negotiation Skills
Use this pack to improve your colleagues' understanding of the negotiating process and the skills that go with it.
- Negotiation Skills CD
Use the 19 activities on this CD-ROM to improve your colleagues' understanding of the negotiating process and the skills that go with it.
- The Assertiveness Skills Pack
You can take the ideas in this pack and use them in a wide variety of training sessions.
- The Business Writing Toolkit
This toolkit contains 105 tools to give your people the confidence and skills in using business writing to benefit themselves and your organisation.
- Workplace Liability.com - Using email & internet
This DVD develops awareness of potential risk and liability associated with electronic communcations. It demonstrates that electronic communications can seriously affect employees and their organisation.