Conflict and Discipline training resources
Conflict is an area that many people shy away from. If poor behaviours are allowed to continue, it may be necessary to implement a full blown discipline or grievance procedure – which causes loss of morale, productivity and can have financial repercussions for an organisation as well. Conflict management training is crucial to give managers the skills and confidence to address poor performance and get the employee back on track.
- ACT Fair! Effective Discipline
Show your managers how to deal with discipline - without resorting to formal warnings.
- Conflict Resolution (RSB)
This DVD takes the view that if it is handled properly, conflict can highlight problems that need to be rectified, lead to new ideas and behaviour, enhance communication and foster better long-term relationships.
- Dealing with Difficult and Aggressive Behaviour CD
19 practical training activities to protect your people from aggressive or unwelcome behaviour in their working environment.
- Discipline and Grievance: 30 Case Studies and Activities CD
Discipline and Grievance: 30 Case Studies and Activities covers the full range of issues relating to discipline and grievance. It is a practical resource for trainers and managers to use to develop all those who deal with discipline and grievance at work.
- Managing Tricky Situations Involving People at Work CD
This activity pack provides a number of solutions to help employees face the challenge of managing tricky situations involving people
- Solving Performance Problems Set
These two DVD/Video programmes will help your managers work with their staff to iron out any performance problems whatever the cause.
- Solving Performance Problems: The Diagnostic Interview
Help your managers confront less-than-excellent performance using the simple procedure demonstrated in this video
- Solving Performance Problems: The Performance Improvement Plan
Help your managers to tackle performance issues – willingly and constructively!