Return on Investment
Programme Details
09:00 Coffee and Registration
09:30 Welcome and overview and objectives
09:45 Defining ROI
Return on Investment
· Costs Vs Benefits
· Intangible benefits
· Escaping the negative training cycle.
ROI of training and the training cycle
The systematic training cycle
The organisational growth cycle
10:15 Evaluation, ROI and your organisation’s objectives
What is my organisation trying to achieve?
Where does training fit into it?
Understanding the layers of the organisation
Kirkpatrick vs ROI
Analysing performance and training gaps
Defining the gap in terms of Knowledge, Skills or Attitude
11:15 Break
11:30 ROI, management and the business case
Is it a management issue or a training issue?
ROI vs Cost Analysis
When to carry out an ROI and when not to
Reaching the defining metric
Making the business case for training
Reviewing your existing or proposed programmes
12:45 Lunch
13:30 Interviewing managers for an ROI evaluation
Interviewing a manager to ascertain the business case
ROI questions to ask in interviews
Example of completed 1-3 order analysis
14:00 Base-line setting and ROI
How to set a base-line before the training
What to analyse and cost
Base-line case study exercise
ROS (Return on Salary Analysis)
14:30 What is the ROI calculation?
Introduction of the ROI formula
What costs need to factored in for training?
Breakdown and analysis of standard cost factors
ROI Excel spreadsheets
15:00 Break
15:15 Case study of an ROI project
Project
Problem
Costs
Candidates
Return achieved
15:45 Achieving a results-focused training strategy.
No training without organisational needs establishment.
Training requests establish the business need.
Post programme follow up.
16:15 Review and close
16:30 Close
NB: This is a working agenda and timings and content may be subject to change
Presenter
Garry Platt is a senior consultant, specialising in management development and trainer training.