Advanced Facilitation Techniques
Programme Details
0900 Arrival and registration
0930 Introduction to Facilitation
1000 Facilitation activity to explore: Task and Process
1030 Break
1045 Introduction to the essential tools:
• Four Level Feedback Model
• Summarise, Propose, Output (SPO)
1115 Environment in which facilitation takes place:
• Degrees of Uncertainty
• Levels of Process Maturity
• Time constraints
1200 Introducing other techniques:
• Braindumping and Clustering
• A Day at the Zoo
• Four Box Model
• Matrix charting
1245 Lunch
1330 Exercise practising using the techniques
1415 Introducing the Process Iceberg® model
• Exploring change
• SCA
• Case Studies to explore the Process Iceberg® model
1515 Break
1530 Practical application of Facilitation
1645 Summary and close
Key Benefits
· Learn the concepts of effective facilitation
· Discover what other organisations have found, and how your organisation can benefit from using facilitation
· Understand effective intervention at strategic and tactical level
· Understand why organisations/teams and groups fail to deliver
· Learn some effective techniques for tackling tasks
· Learn a range of useful tools, techniques and models which you can apply in many situations
"It took me till Monday to recover from Tony's workshop!! I was 'on a high' for a few days after. My mind was buzzing with techniques and where I could use them. It was by far, the best training session I have attended.
I can't remember the last time I was so engrossed in the events of the day that I didn't notice the time. The event was excellent value for money in terms of my own personal development as well as that of my role at OMBC."
M Glossop,
Tony Mann is a leading facilitator working at an international level. He has been working in the field of strategic facilitation, change and of ‘top team’ development for 15 years, with clients in the public, private and not for profit sectors. One of his clients, when asked to write something about his work with them, wrote, “He helped us live in uncertainty”!
Tony’s role as a facilitator to Boards and senior management teams is offering models through which these groups can ‘think’ strategically, providing process input to help the group work effectively. He is regularly asked to speak at conferences and seminars and presents a series of workshops for the Best Practice Club™ based on the use of the Process Iceberg® as a tool for organisational transformation.
Tony is the author of Managing Change, published by Fenman and is co-author of a guidebook on Competencies published by Kogan Page. He has also developed a postgraduate Professional Qualification in Facilitation in conjunction with