Evaluation Toolkit
Contents
GAINING COMMITMENT
1. A model for the evaluation of training and learning
2. Writing learning objectives
3. The learning needs interview
4. The learning plan
5. Assessing National Vocational Qualifications
6. Assessing portfolios
7. Accrediting prior learning
LEVEL ONE: ASSESSING REACTIONS
8. Using training records
9. The one-minute trainers
10. Analysing behaviour
11. Motivation - unlocking discretionary effort
12. Formative and summative assessment
13. Course review - the 'Happy Sheet'
LEVEL TWO: ASSESSING LEARNING
14. Assessing individuals and groups
15. Using technology in evaluation
16. Assessing knowledge
17. Assessing skills
18. Assessing attitudes
LEVEL THREE: ASSESSING PERFORMANCE
19. Transferring learning to the workplace
20. Critical success factors and balanced scorecard
21. Self-assessment
22. Peer assessment
23. Performance review and appraisal
24. Active observation
25. Rating scales
LEVEL FOUR: ASSESSING VALUE
26. Using performance indicators
27. Cost or investment? Improving the bottom line
28. Cost-benefit analysis and payback
29. Using feedback effectively
390 pages, with 111 OK to copy pages