• Training DVD's
• Toolkits and activity packs
• Training Journal
• Games
• Assessment Tools
• Workshops
• Trainer Active
• Rapid Skill Builder DVDs

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• Absenteeism Management
• Change Management
• Coaching and mentoring
• Communication
• Competencies
• Conflict and Discipline
• Customer Service and sales
• Emotional Intelligence and NLP
• Energisers and Icebreakers
• Equality and Diversity
• Leadership
• Management
• People and performance management
• Presentations and meetings
• Recruitment, selection and induction
• Teamworking
• Telephone Skills
• Trainer skills

Training DVD's

The range of Training DVD's cover topics such as performance management, absenteeism management, telephone skills and call centre training.

You delegates will learn best when they can relate to the learning, our Training DVD's use realistic scenes and believable characters dealing with issues that every manager or staff member will recognise. Expert instructional design means that these programmes deliver the intended learning clearly, powerfully and effectively, and along with the trainer support materials will enable you to bring about lasting behavioural change. Many are also suitable for self-study or self-directed learning.

The accompanying Trainers' Guides give useful background information, participative exercises to support the learning and full details on how to run a training session around the programme. In addition, most titles are suitable for self-study as well as group work.

All DVDs can be previewed free of charge at any time. You receive the full programme, not edited highlights to enable you to make a purchasing decision. These programmes are also available for hire, and should you decide to purchase within a month of hiring, the cost of hire will be refunded.