• Training DVD's
• Toolkits and activity packs
• Training Journal
• Games
• Assessment Tools
• Workshops
• Trainer Active
• Rapid Skill Builder DVDs

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• Absenteeism Management
• Change Management
• Coaching and mentoring
• Communication
• Competencies
• Conflict and Discipline
• Customer Service and sales
• Emotional Intelligence and NLP
• Energisers and Icebreakers
• Equality and Diversity
• Leadership
• Management
• People and performance management
• Presentations and meetings
• Recruitment, selection and induction
• Teamworking
• Telephone Skills
• Trainer skills

Training Manuals

Loose-leaf Training Activity Packs and Training Toolkits written by learning and development professionals. Covering a broad range of management skills such as Team Working, Performance Management, Communication Skills, Customer Service and Train the Trainer. There are also a wide range of more general resources that can be used within a training course such as training energisers, icebreakers and pacechangers.

The exercises in our training manuals are ready-to run-resources which can be developed into entire courses or slotted into existing training material. The flexibility and the information provided means that these exercises save you many hours of preparation time, allowing you to focus on learning needs and delivery.

Many of our training manuals include a CD-ROM. This CD-ROM contains the complete pack as an Adobe® Acrobat® .pdf file, including all the handouts and slides, enabling you print the handouts and slides easily. There is also an MS PowerPoint® presentation of the slides. Packs that come with a CD-ROM are indicated in the product information.

Training Manuals can be broadly split into two groups:

Activity Packs: Fenman Activity Packs give you unique collections of ready-made trainer-led activities, saving you up to 80% of your course preparation time. Every activity is tried and tested and is proven to work.

Toolkits: Fenman Toolkits provide you with tools, instruments and checklists to develop your own professional skills and knowledge. They also enable you to help others to develop themselves and their skills

In some cases, where the printed activity pack or toolkit is no longer available in printed loose-leaf format, we now offer the same titles as CD-ROM only. This version contains all the same pages from the original pack, delivered as a PDF document on a CD-ROM. You can print any or all of the pages straight from the disc, as well as view the PowerPoint slides. Where the CD-ROM version is available, these are priced at a discounted rate.