Communication Intelligence  

How to translate positive feelings into action

Make sure your people have the skills they need to get the best out of their colleagues. This package of two videos offer a wealth of practical skills to translate positive feelings and intentions into action. They show dozens of simple techniques which will make your workplace communication rewarding and productive.  You'll be able to show:
- How to build relationships for a competitive edge
- How your behaviour, body language and conversational skills impact upon others
- How being assertive reduces stress, solves problems quickly and increases productivity
- The importance of good communication

Programme 1: Business Etiquette
Raise awareness and reinforce essential social skills with your staff – skills that are vital to teamwork, professionalism and productivity. Getting to know someone, whether that person is a customer, associate or supplier, requires the knowledge of basic social protocol to develop a meaningful relationship.

Programme 2: Being Assertive
Help your team develop the skills necessary for intelligent communication. You’ll be able to share the “how tos”of assertive communication and identify other common communication styles that can cause difficulties in the workplace.

Contents: 1 DVD or 2 Drama videos (18 and 16 minutes), 2 Trainer's Guides

Price: £699.00 + carriage + VAT

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