Discipline and Grievance: 30 Case Studies and Activities  

Tackle difficult situations before they escalate!

Managers and team leaders are responsible for the performance and behaviour of themselves and their teams. Sometimes this can be less than ideal – it could be due to other work factors, it could be due to lack of skills or knowledge, it could be due to factors outside work.

Whatever the reason, if the person responsible does not act immediately and appropriately the situation will deteriorate. This can lead to loss of productivity and morale throughout the whole team involved, as well as causing all the additional work, worry and hassle of formal procedures, and potentially, employment tribunals.

Discipline and Grievance: 30 case studies and activities covers the full range of issues relating to discipline and grievance, from informal and formal interviews and warnings to record keeping and appeals. It is a practical resource for all trainers and managers to use to develop  those who deal with discipline and grievance at work.

• Case studies provide realistic situations that people can relate to
  
• Deal with sensitive, persistent and difficult situations
  
• Give people the skills and confidence to tackle these issues
  
• Learn the stages and procedures of discipline and grievance
  
• Understand the actions and responsibilities of individuals and the organisation

Discipline and Grievance: 30 case studies and activities provides effective learning through a wide variety of activities, including quizzes, games, checklists and role-plays.

Includes CD-ROM containing handouts  as Adobe Acrobat® .pdf files and as a Microsoft® PowerPoint® presentation.

Price: £249.00 + carriage + VAT

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