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Discipline and Grievance: 30 Case Studies and Activities CD
ACT Fair! Effective Discipline
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30 Practical Exercises: Reducing Absenteeism
30 Practical Exercises: Reducing Absenteeism CD
Training Placemats 2 CD
Mentoring CD
Competencies Activity Pack CD
Communication Skills CD
Ten-Minute Customer Service CD
Dealing with Difficult and Aggressive Behaviour CD
Developing an Emotionally Intelligent Team
Motivation in Practice
Advanced Presentation Techniques CD
Advanced Presentation Techniques
Ten-Minute Sales Skills
Motivation in Practice CD
Time to be Effective CD
Developing an Emotionally Intelligent Team CD
Best of Energisers and Pacechangers
Ten-minute People Development CD
Ten-minute Health, Safety & Responsibility at Work CD
Managing People Through Change
Using Emotional Intelligence at Work CD
Team Working Activity Pack CD
Best of Icebreakers and Endings CD
Setting Objectives & Seeing Them Through CD
NLP for Business Excellence
Leadership Style
Live and Learn
Colleagues as Customers
Team Leader's Development Manual CD
101 Great Training Games CD
Skilful Selection
Learning Plan Interview
Negotiation Skills CD
Working with Disability
Stress Management at Work CD
Excellent Customer Service CD
Using Accelerated Learning Techniques CD
High Profile Trainer CD
Feedback Techniques
First-time Leadership
Emotionally Intelligent Trainer's Toolkit
Emotionally Intelligent Trainer's Toolkit CD
First-time Leadership CD
Improving Attendance: What managers and their teams can do
101 Questionnaires, Checklists and Proformas
10 Top Customer Service Games
Managing Age Diversity
Compliance is Just the Beginning
Internet Ideas for the Resourceful Trainer
Time Management (RSB)
Sales Effectiveness (RSB)
Corporate Ethics (RSB)

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