Enable your managers to give (and receive) feedback, not just at appraisal time, but throughout the year.
One way to help people develop and grow is to use objective, non-judgmental feedback. But like any other skill, itís one that your managers need to understand and then practise.With this learning video, you can show them how to use feedback on a daily basis, not just in formal appraisals or performance reviews.
There are lots of clear illustrations, enabling you to demonstrate feedback skills being used in a constructive and supportive way. Best of all, you can use the suggested activities in the trainerís guide to encourage participants to practise these vital skills for themselves.
wHow to focus on what you see, not what you believe
wHow to focus on behaviour, not personality
wWhy you should keep feedback neutral and not make judgements
wHow to use feedback to inform, not to advise
wHow to make feedback supportive, not threatening
wWhy it's important to keep feedback simple
wHow to receive feedback, as well as how to give it
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