Find Your Voice: How to Manage People  

"I was good at my job, so they put me in charge of the team..."

If you are new to the business of managing people at work, perhaps as the owner or manager of a small business, or someone who has acquired a ‘team’ to look after for the first time, there are certain core essentials you need to know.

The first programme is built around the VOICE acronym summing up the essential skills for managing people:

V ision
Organisation
Involvement
Communication
Enquiring.

The second programme presents some of the more challenging tasks likely to face anyone managing a team:

• dealing with performance problems
• dealing with inappropriate behaviour
• managing change.

Find Your Voice will help the new manager or team leader motivate and manage successfully.

Price: £795.00 + carriage + VAT

Contents

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