Internal Customers
With this activity pack, you can work with participants to sustain a customer care culture among teams and departments. Whether you're working with senior managers or new recruits, you'll find plenty of exercises pitched at the right level.
A separate section on preparing an internal customer care programme provides additional advice. What's more, there are 12 workshop suggestions which offer useful ideas for implementing this programme across your organisation.
Price: £199.00 + carriage