Selling through Customer Service
With these 19 activities you can get people to really enjoy selling - even if they don't think it's part of their job. All too often, customer-facing staff fail to make that vital link between their skills and increased sales. This pack shows them how to do it.
Whether your customer service staff work face-to-face or over the telephone, you can enhance performance by focusing on ways to help the customer want to buy. The activities in this pack are practical and involve participants by focusing on real customer contacts.
Price: £199.00 + carriage
Click here to download a sample activity