Ten-Minute Customer Service
The 50 activities in the Ten-Minute Customer Service activity pack cover all types of customer contact, including face-to-face, telephone, letter and e-mail. These useful exercises have been specially designed to ensure that your customer service training sessions and briefings are full of life and with great learning. And as a part of the Ten-Minute Series, this resource is packed with short, punchy training activities that can be completed (with an action plan from delegates) in just 10 minutes! Fast and effective customer-service training – whenever you want it!
Price: £249.00 + carriage + VAT
Click here to download a sample activity