Counselling Skills - in a work context
To be effective as a manager you need to manage people with differing emotional and professional needs. Having the counselling skills and the confidence to know how to deal with these potentially sensitive and emotionally-challenging situations, rather than shy away from them, can improve your personal development, save you time and improve your staff retention in the long term. With HR sometimes being over-stretched, managers are often called upon to provide interim support when a situation arises.
On this interactive workshop you will learn some practical, invaluable tools and techniques which will allow you to build on your existing skills as a manager and develop those skills to a higher level in some simple, yet effective ways that can be used with subordinates, peers and superiors at work and in all other areas of your life.
Presenter: Margaret Zuppinger
Event dates
Price: £497.00 + VAT