Emotional Intelligence (RSB)
Although there is some dispute about what constitutes human intelligence or human emotion (and how it can be successfully measured), this topic suggests that the term emotional intelligence or “EQ” draws on two simple concepts: intelligence – “applying knowledge appropriately,” and being emotionally astute (“tuned in”) – that is, “applying feelings appropriately.” Emotional intelligence is driven by two major factors: a person’s basic drive or motivation, and the relative structure or flexibility of their thinking about themselves and others.
This topic presents a four style EQ model that both creates awareness about one’s own natural tendencies and offers strategies that can be adopted to become more emotionally intelligent and “balanced” in terms of employing all four styles whenever situations or circumstances are appropriate
This Rapid Skill-Builder® shows you how to apply the following key action steps:
1. Recognizing your own personality “type” or “style” and how both your emotions and your intelligence play a part in how you think and act
2. Understanding your own feelings and behaviour as an individual and how these factors are directly linked to one another
3. Learning how to recognize (and then start to work within) your personal strengths and limitations
4. Assessing peoples’ personality types, styles or characteristics other than your own and the impact these differences have on your own behaviour
5. Balancing your viewpoint in terms of becoming more sensitive to differences in the way that other people behave and react and broadening your competencies to increase your emotional intelligence
6. Reviewing the different “people” styles that exist, as well as becoming more aware of personal biases or stereotypes and making better efforts to control these.
Rapid Skill-Builder Mechanics and Components
Each topic in the Rapid Skill-Builder series operates in the same way with a number of elements for both the facilitator and the participants:
1 DVD Programme (around 20 minutes in length)
The DVD programme on disc 1 provides around 20 minutes of explanatory material in four sections (although the disc can be paused at any stage according to facilitator or participant needs). It also contains four vignettes, each with an inadequate or negative response, then again with a positive or more suitable response. These aim to practically illustrate skills that have been described in theory. There are a number of sections introducing and discussing the topic, and the DVD ends with a summary of the main points.
1 copy of the 42-page Facilitator’s Guide
The Facilitator’s Guide contains information for the facilitator to use in preparation for and during the training itself. There are scripts of the video scenes, discussion topics to raise (and suggested responses), group exercises, and further background to the topic. After each video vignette, the facilitator’s guide highlights the theory that surrounding the negative and positive scenes, to allow the facilitator to discuss this further with the participants.
10 copies of the 12-page Delegates’ Workbook
The 12-page Delegates’ Workbook provides program participants with an overview of the topic in six stages. These six stages correspond to the model used in the Action Template shown on the back page. This resource can be easily read ahead of or during a workshop session by participants and also serves as a convenient ready-reference guide to take away after the workshop is over. During the training session, participants discuss - and can complete exercises - within the delegates’ workbooks. Additional copies of the workbooks can be purchased from Fenman if required.
1 CD containing Presentation Material
Accompanying the DVD is a 16/17 slide presentation in Flash format that summarises key points from both the DVD. The Facilitator’s Guide has a number of exercises in which participants can engage. The presentation is scripted for facilitators so that even inexperienced trainers can use the material with minimal level of knowledge and preparation.
1 CD with additional resources and a PowerPoint presentation
10 ‘cue-cards’ for participants to take away
These small, pocket-sized colour cards containing all the theories and models discussed in the training session, so that your participants can take away the key points and refer to them at any time.
N.B. The free preview copy contains: 1 full-length preview of the training DVD, 1 facilitator’s guide, 1 delegate’s workbook and 1 cue-card.
Price: £895.00 + carriage + VAT
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