Facilitation Toolkit
Anyone who wants to understand more about the role of facilitation in business will benefit from working through this pack. As a toolkit, however, it provides much more than just a thorough grounding in the subject. There are self-study exercises for the person who wants to develop their own facilitation skills and session plans for running workshops.
Learning includes:
- When to intervene without guiding the group
- How to reflect back questions or queries without jeopardising your neutral role
- Understanding which tools and techniques to use
- How to interpret signals from the group
- Ways of evaluating your performance as a facilitator
- How to deal with difficult situations
- How to avoid common pitfalls
Contains CD-ROM
Author: Sarah Cook
Pages: 306
'Ok to copy' pages: 127
Price: £249.00 + carriage + VAT