Managing tricky training situations
Every trainer experiences really difficult situations in the classroom. What makes the difference is how those situations are handled to best effect; so that the delegates obtain the maximum benefit from the course, and you come out shining rather than with egg on your face.
This Master Workshop provides the core knowledge and skills required to manage effectively individuals and groups who may deliberately, or inadvertently, cause a difficult situation in your session. It shows you how those situations can be handled diplomatically and professionally without causing offence or turning the delegates against you.
This workshop also takes into account the types of organisational issues that we may face and the impact that this can have on individuals and groups prior, during and after the day. It also focuses on the willingness of managers to co-operate and how strong a training ethos we have within our own organisation.
Event dates
London - 11 May 2010
London - 04 November 2010
Price: £497.00 + VAT
Would you like to run this workshop in-house?