>> Creativity training activities
| Activities 1 to 10 returned from 39 training activities found |
| Mind maps for customer service: Minding your customers | featured in: Creative Customer Contact |
| Use this customer service training activity to show participants how to retain customer information easily and to recall it quickly, and how to record customer details easily. It will also provide opportunity to practise and develop skills in a creative way, introducing Min map techniques. | |
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36 members have downloaded this training activity View more > | |
| Creating customers | featured in: Creative Customer Contact |
| A customer service training resource to re-awaken participants’ interest in developing their potential and creativity, and encourage them to celebrate uniqueness and individual style in a customer service environment. | |
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21 members have downloaded this training activity View more > | |
| Evening out the odds | featured in: Creative Customer Contact |
| Use this training activity to enable participants to take a more structured approach to problem solving, and to introduce the SHINE system to improve their ability to look for and find solutions to customer problems. | |
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8 members have downloaded this training activity View more > | |
| Learning - what it is and how we do it | featured in: Learning to Learn |
| Use this training activity to help participants explore their perceptions of learning and how they learn, and to give them the opportunity to use the continuous cycle of adult learning. | |
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36 members have downloaded this training activity View more > | |
| Using and developing your learning styles | featured in: Learning to Learn |
| Use this training activity to help participants identify their preferred ways of learning and to consider how these might be extended. | |
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33 members have downloaded this training activity View more > | |
| What is a 'good learner'? - recognising what successful learners do | featured in: Learning to Learn |
| Use this training activity to give an outline of how a ‘good learner’ demonstrates their competence so that participants can model this behaviour. | |
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4 members have downloaded this training activity View more > | |
| Use your senses | featured in: Learning to Learn |
| Use this training activity to enable participants to explore the way they use their senses for learning and to experiment with them, revealing some of their latent talents as learners, so that these can be used to greater effect in the future. | |
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16 members have downloaded this training activity View more > | |
| Sharing information - ways to help you learn | featured in: Learning to Learn |
| Use this training activity to enable participants to rehearse and teach techniques that they use to help their learning. This is a powerful way of reinforcing learning. | |
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26 members have downloaded this training activity View more > | |
| Take the plunge - learning from taking risks | featured in: Learning to Learn |
| Use this training activity to help participants recognise the sorts of risk they take, and to consider how they might extend risk-taking and use this to further their learning and development. | |
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3 members have downloaded this training activity View more > | |
| Know what you want - identify your learning needs | featured in: Learning to Learn |
| Use this training activity to enable participants to identify some of their learning needs and set priorities for meeting them. | |
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26 members have downloaded this training activity View more > | |