>> Negotiating skills training activities
| Activities 1 to 10 returned from 63 training activities found |
| Introductions and expectations | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this training activity to introduce the programme and its purpose, to enable participants to get to know each other, and to establish individual learning objectives and a group contract or ground rules. | |
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8 members have downloaded this training activity View more > | |
| Conflict Resolution - Tactics for defusing difficult situations | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this training activity to enable participants consider tactics and skills to use to defuse difficult situations, and to recognise the principles for action in defusing difficult situations. | |
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74 members have downloaded this training activity View more > | |
| Dealing with difficult and aggressive behaviour from colleagues and those senior to you | featured in: Dealing with Difficult and Aggressive Behaviour |
| A conflict resolution training activity to enable participants to consider possible responses to a range of difficult and aggressive behaviour in the workplace and to identify the likely consequences to those responses. | |
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35 members have downloaded this training activity View more > | |
| Conflict Management, Negotiating to minimise differences | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this training activity to enable participants to practise negotiating and to identify factors for effective negotiating. | |
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8 members have downloaded this training activity View more > | |
| Dealing with conflict - possible options | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this conflict resolution training activity to introduce participants to possible behaviours for dealing with conflict and to identify appropriate behaviours for different conflict situations. | |
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51 members have downloaded this training activity View more > | |
| Unhelpful messages - breaking the pattern | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this training activity to encourage participants to challenge common, unhelpful, internal messages and reframe them. | |
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2 members have downloaded this training activity View more > | |
| Positive relationships - building rapport | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this training activity to enable participants to recognise key rapport-building skills and to practise using them. | |
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15 members have downloaded this training activity View more > | |
| Skills for responding to difficult and aggressive behaviour | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this training activity to enable participants to identify a process and skills for challenging difficult and aggressive behaviour and to practise using the skills and the process. | |
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13 members have downloaded this training activity View more > | |
| Exploring and managing blocks to dealing with difficult and aggressive behaviour | featured in: Dealing with Difficult and Aggressive Behaviour |
| Use this training activity to encourage participants to identify personal blocks to dealing effectively with difficult or aggressive behaviour and to consider ways to manage or minimise those blocks. | |
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29 members have downloaded this training activity View more > | |
| Getting the message across | featured in: Managing Conflict |
| Use this training resource to demonstrate the importance of paying attention to body language, and to consider tactics to use when the listener is not attending or understanding. | |
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28 members have downloaded this training activity View more > | |