Feedback skills
Featured in the Communication Skills training manual
By Sarah Cook
Category: Communication Skills
Credit price: 3 download credits (Single user)
This is an activity which helps participants to develop their ability to give feedback on performance. Letting people know how they are doing is essential in building a committed and motivated workforce. The way in which feedback is given is extremely important. Both motivational and formative feedback can build confidence and competence if delivered appropriately. Equally, poorly given feedback can have a negative impact and may lead to a deterioration in performance.
You introduce the session and explain the purpose of feedback and the type of feedback that can be used. In groups, participants discuss the benefits of performance feedback and give examples of best practice. They then discuss reactions to feedback and how to deal with negative responses. Finally, they undertake an exercise which allows them to practise their feedback skills.
Who is it for: This training activity is intended for use by trainers to help participants identify the benefits of effective and regular feedback on performance.
| Resource Type: | Activity |
| Min Group Size: | 5 |
| Max Group Size: | 12 |
| Typical Duration: | 01:35:00 |
| No of Pages: | 20 |
Resources: View standard resources for Fenman training activities
Additional resources: Sufficient magazines and newspapers to allocate one to every two participants.
Purpose: This training activity is intended for use by trainers to enable participants to identify the benefits of providing effective and regular feedback on performance and increase their confidence and competence in delivering feedback. This activity can be used as a stand-alone training session or as part of a workshop on topics such as communication skills, performance management, appraisal, coaching and mentoring skills, recruitment and selection skills, conflict management, managing difficult people, leadership and team-building skills, and training and development skills.
Download the training activity, Feedback skills as featured in the Fenman training manual; Communication Skills