Knowledge delivery
Featured in the Knowledge Management training manual
By Mike Bagshaw & Paul Phillips
Category: Management
Credit price: 4 download credits (Single user)
Knowledge sharing can add value, create opportunities and give the competitive edge. It is important to find the best way to share it. There is no single ‘best way’ to suit all circumstances. The types of business, the culture of the organisation, and the nature of the tasks to be done, will all affect how information and knowledge can best be extracted and used. This training activity explores the factors that affect the delivery of knowledge from the knowledgeable sender to the receiver of the knowledge and some of the different methods of transfer.
You begin by introducing the purpose of this training activity. The group is divided into two teams and you facilitate two games in which each team has to solve a problem, codify their knowledge and then transfer their knowledge to the other team. You then introduce a model which describes the complex of issues they need to consider when developing processes to share and transfer knowledge. Taking each part of the four-stage model in turn and interspersing brief inputs with brainstorming, exercises and discussion sessions you help participants familiarise themselves with the model. You round off with a summary of the key points.
Who is it for: This training resource is intended for use by trainers to provide a useful tool for determining the appropriate knowledge sharing and delivery strategy.
- Themes:
- Communication skills,
- Knowledge management,
- Team working,
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 03:15:00 |
| No of Pages: | 29 |
Resources: View standard resources for Fenman training activities
Additional resources: Blindfolds.
Purpose: This training resource is intended for use by trainers with any group that wants to develop methods and strategies for knowledge sharing. It can also be used in programmes on communication and teamwork.
Download the training activity, Knowledge delivery as featured in the Fenman training manual; Knowledge Management