Managing Disciplne - Finding the pieces
Featured in the Managing Discipline and Grievance training manual
By Aileen Goodman & Caroline Love
Category: Conflict Resolution
Credit price: 3 download credits (Single user)
Difficulties can often arise when we are investigating problems. The sheer volume of information available can mean that we find it hard to decide what to accept and what to reject. A totally open mind can mean we are swamped with information; a closed mind will mean we don’t see what is under our noses. We are often affected by our own perceptions and bias and sometimes only see what we want to see. We make the facts fit what we want to happen. This training activity explores some of these issues and their relevance to managing discipline.
A fun exercise shows participants how information can become distorted as it is passed on. Participants then work in pairs to consider how assumptions can affect their information collecting and how they can avoid making wrong assumptions. They complete an individual learning log to suggest changes in their behaviour. Small groups discuss a range of controversial statements and consider whether they agree with the statements. The full group reflect on what happened and what they can do to help find the truth in discipline cases in the future. The training activity ends with participants milling round the room and holding conversations about their learning before completing a second learning log.
Who is it for: This training resource is intended for use by trainers to encourage participants to look at some of the problems that arise when collecting information and to consider ways to find the truth.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:50:00 |
| No of Pages: | 20 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as part of a programme on managing discipline and grievance. It can also be used as part of any programme on customer care, managing for the first time, personal development, problem solving and decision making, and staff support and supervision.
Download the training activity, Managing Disciplne - Finding the pieces as featured in the Fenman training manual; Managing Discipline and Grievance