Team Emotional Competence
Featured in the Developing an Emotionally Intelligent Team training manual
By Mike Bagshaw
Category: Emotional Intelligence
Credit price: 4 download credits (Single user)
The benefits of an emotionally competent team are seen as a general improvement in co-operation and communication skills, including in the informal networks where day-to-day arrangements are made. This is likely to mean that better use will be made of the skills available. Team members will support each other more, feel more valued, and have more resources to cope with any personal problems. They will have a better understanding of their roles and those of others, and a greater urge to help solve any problems. The atmosphere will bring more camaraderie and a safer environment in which to make innovations. Conflict will diminish, and with it, threats of costly litigation. This training resource focuses on team behaviours associated with the emotionally competent team.
You begin this training activity by asking the group to define emotionally intelligent behaviours in the team. You then introduce the CARES framework and run an exercise in which the participants complete a questionnaire on CARES in their team, followed by a team discussion on how to improve their emotional competence. They then rate their performance in this task in terms of trust, identity and efficacy and you round off by describing the relationship between the CARES competencies and the TIE factors.
Who is it for: This training resource is intended for use by trainers to help participants learn how to deal with disagreement before it becomes hostile, to trust each other, and to be clear about who will do what.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 01:20:00 |
| No of Pages: | 21 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers, as a foundation activity representing the essentials for enhancing team EQ, with teams who have decision-making responsibilities operating at middle to senior levels. It can be used with geographically dispersed or virtual teams and networks. It is particularly pertinent to self-managed teams and teams of professional specialists. The resource assumes that you are working with existing teams, or groups that are about to become teams. However, the activity can be reshaped to work with groups of participants from different teams.
Download the training activity, Team Emotional Competence as featured in the Fenman training manual; Developing an Emotionally Intelligent Team