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Audioconferencing

Featured in the Communication Skills training manual

By Sarah Cook

Category: Communication Skills

Credit price: 2 download credits (Single user)

Increasing use is being made of conferencing via the telephone as a communications method. It allows two individuals or a group to hold a meeting or discussion without the need for a physical meeting; thus saving travelling time and expense. However, without proper training, audioconferencing can prove ineffective. This activity allows participants to investigate how best to use this medium.

You introduce the session and ask participants to produce guidelines for holding an effective conference call. Then the group has an opportunity to try out a call and to receive feedback on their effectiveness.

Who is it for: This training activity is intended for use by trainers to provide participants with techniques for audioconferencing.

Resource Type:Activity
Min Group Size:4
Max Group Size:12
Typical Duration:01:00:00
No of Pages:9

Resources: View standard resources for Fenman training activities
Additional resources: Telephone conferencing equipment

Purpose: This training activity is intended for use by trainers to provide participants with techniques for making the best use of audioconferencing. It can be used as a stand-alone training session or as part of a workshop on communication, meetings and telephone skills.

Download the training activity, Audioconferencing as featured in the Fenman training manual; Communication Skills