Knowledge networking
Featured in the Knowledge Management training manual
By Mike Bagshaw & Paul Phillips
Category: Management
Credit price: 3 download credits (Single user)
Organisations need to generate added value from their assets, which include knowledge. This partly means transferring knowledge quickly to where it’s needed. Computers have revolutionised the technological side of this, to the point where knowledge is viewed just like any other product that needs to be processed, stored and retrieved. But knowledge management is also a social communication process, involving a complex set of constantly changing behavioural interactions. IT helps in this through e-mail, real-time chats, videoconferencing, shared document editing and various project management tools. The internet and, its internal form, the intranet, provide meeting places, via chat groups and newsgroups, where people with common interests can exchange information. Effective managers know the power of connecting with others who have information or the ability to help, but the human problems of how to communicate and who with remains. This training activity focuses on how to develop our network to create knowledge and how to share it.
You start this training activity by stressing the importance of being able to access the knowledge of key stakeholders when working on a project or a change management process. You go on to introduce an exercise on mapping key stakeholders. You then give a short explanation of how to assess stakeholders and conduct a follow-up exercise, during which the participants analyse stakeholders for particular projects. You run a further exercise in small groups, which involves brainstorming their currencies of exchange in terms of developing knowledge networks. Finally, you summarise by asking the participants to state what they are going to do to strengthen their knowledge networks.
Who is it for: This training resource is intended for use by trainers to enable the participants to look strategically at their own knowledge networks and to identify what they need to do to strengthen key high-knowledge value relationships.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 02:40:00 |
| No of Pages: | 14 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers with participants attending programmes on influencing, managing change, and project management as well as knowledge management.
Download the training activity, Knowledge networking as featured in the Fenman training manual; Knowledge Management