Capability and disciplinary issues
Featured in the Achieving High Performance training manual
By Caroline Love
Category: Performance Management
Credit price: 3 download credits (Single user)
If your organisation is developing a culture of learning and staff development, and aiming to achieve high performance with staff, the question of when and how to use a capability or disciplinary procedure will almost certainly arise. To what extent do we work with staff, prompting them (making high performance the norm, selling the benefits) to perform well, and when do we need to take power over staff and use the disciplinary or capability procedures?
Following a brief introduction to the purpose of the training activity, participants list the key costs and benefits of using the disciplinary or capability procedures. Next, you present the primary purposes of the two procedures and the steps that a manager needs to take before implementing the procedure(s). Participants then work in small groups on a three stage case study, to identify how to proceed in a given situation of poor performance. The training activity concludes with participants’ summary of their learning and your closing comments on the place of disciplinary or capability procedures in attaining, maintaining and developing high performance.
Who is it for: This training resource is intended for use by trainers to enable participants to recognise the place of capability and disciplinary procedures in performance management and to consider when to use them.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 02:00:00 |
| No of Pages: | 17 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as either a stand-alone exercise, or to combine with other activities to form a one-, two- or three-day programme. This training activity can be used on a programme on achieving high performance and should be used towards the end of a programme. The training activity can also be used on programmes on staff support and supervision, customer care, quality assurance, or disciplinary and capability procedures.
Download the training activity, Capability and disciplinary issues as featured in the Fenman training manual; Achieving High Performance