The ten questions of performance
Featured in the The Coaching Skills Activity Pack training manual
By Tony Gillen
Category: Mentoring and Coaching
Credit price: 3 download credits (Single user)
This activity provides an effective solution to the challenge of poor performance. It is useful for managers who have staff who are not motivated for some reason, and also for team members who like to solve their own performance problems but who sometimes aren’t sure where to begin. It introduces participants to ten specific questions, the answers to which indicate the seat of the problem. Once this is discovered a way forward can be found through coaching. The ten questions can also be used as a checklist for how well all the bases have been covered in a future project, new area of responsibility or new work practice.
You begin the training activity by asking the group for examples of poor performance. Working in small groups, the participants then produce lists of reasons for poor performance, finding a reason to fit each example. Next, you introduce the ten questions of performance, which the group compare with their own lists. The participants then work in pairs, coaching their partners, using the ten questions to identify the appropriate entry point for coaching. Finally, you review the training activity and take feedback on the value of this form of coaching, and their intention to use it in the workplace.
Who is it for: The training resource is intended for use by trainers to coach participants to discover reasons for poor performance and develop their performance in these areas.
| Resource Type: | Activity |
| Min Group Size: | 6 |
| Max Group Size: | 12 |
| Typical Duration: | 01:15:00 |
| No of Pages: | 12 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers who can use this paired coaching training activity with anyone who is responsible for achieving results through others. It is also useful for self-motivated participants who like to address their own performance problems.
Download the training activity, The ten questions of performance as featured in the Fenman training manual; The Coaching Skills Activity Pack