The grievance procedure
Featured in the Managing Age Diversity training manual
By Eddie Davies & John Roadley
Category: Diversity
Credit price: 2 download credits (Single user)
This training activity uses a scenario in which an aggrieved employee is unhappy about the way a complaint has been handled – a situation which is not uncommon at work.
This training activity continues to develop the situation from the activities ‘Harassment and bullying’ and ‘Managing unacceptable behaviour’. An aggrieved employee is unhappy about the way a complaint has been handled, and the training activity is designed to help participants implement correct grievance procedures. The training activity can be used on its own, or as part of a broader approach.
Who is it for: This training resource is intended for use by trainers acting as facilitators, but managers, coaches, colleagues or consultants can readily facilitate this training activity.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:00:00 |
| No of Pages: | 6 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers to continue from ‘Harassment and bullying’, and ‘Managing unacceptable behaviour’. In this scenario, the aggrieved employee is unhappy about the way a complaint has been handled – a situation which is not uncommon at work. The focus of the training activity is to help participants implement correct grievance procedures by setting up and conducting an effective grievance interview.
Download the training activity, The grievance procedure as featured in the Fenman training manual; Managing Age Diversity