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Constructing a competency framework

Featured in the The Competencies Activity Pack training manual

By Roger Pattison & Andrea Moffat

Category: Competencies

Credit price: 3 download credits (Single user)

A competency framework describes the how in terms of sets of behaviours, from poor (or negative) behaviour to excellent (very positive) behaviour. The better achievers, those who are good at what they get done, also tend to score highly (very positive) within a competency framework. It is this idea of being able to describe a job in terms of the behaviours that produce the best results that this activity is designed to follow. When introducing a competency approach into an organisation, its success and take-up will depend on a number of issues, including how easily it is recognised as belonging to that organisation. 'Belonging' means how the competency framework fits with the language and the culture found within the organisation, how easily staff will adapt to using the terms and, therefore, how easily a competency approach will become part of the culture. This training resource is designed to help managers to construct the competency framework in such a way that it uses real jobs, describes actual behaviours and is owned and recognised by those people doing the jobs and the others who interact with them.

Trainers begin the training activity by explaining to the participants that someone does a job in terms of two functions: the things they achieve - what they get done; and the way they achieve them - how they get them done. Next, participants rank a set of behaviour criteria taken from the competency framework using a paired comparison technique. They then divide into smaller groups and, using the same principles, develop their own competency frameworks for specific jobs. The training activity concludes with a review of the key learning points and encouragement to put their newly acquired knowledge of how to construct a competency framework to good use in the workplace.

Who is it for: This competency training activity is intended for use by trainers to enable participants understand and construct competency frameworks.

Resource Type:Activity
Min Group Size:4
Max Group Size:12
Typical Duration:02:15:00
No of Pages:14

Resources: View standard resources for Fenman training activities
Additional resources: Glue or paste; work table (optional); one prepared sheet of flipchart paper

Purpose: This competency training activity is intended for use by trainers with senior to first-line managers (supervisors) to help them to develop greater understanding of how to construct a competency framework that applies to jobs within their area of management. Once understood, the principles can be applied further to develop the complete competency framework throughout the department, division or organisation. Sufficient participants are needed so that small groups have good knowledge of the jobs to which the competency framework is being applied.

Download the training activity, Constructing a competency framework as featured in the Fenman training manual; The Competencies Activity Pack