Creating positive rapport
Featured in the Communication Skills training manual
By Sarah Cook
Category: Communication Skills
Credit price: 3 download credits (Single user)
Whatever role people have within an organisation, there is a high probability that the people with whom they have the best working relationships, are those with whom they feel they have the greatest rapport. This activity allows participants to identify what creates rapport between people and the steps they can take to build stronger relationships.
You introduce the session and ask participants to discuss what rapport is and the barriers to creating rapport. After discussion, you introduce a process for creating rapport: the 'ask, listen, give and get' principle. Participants then plan how to create better rapport with a work colleague, manager, supplier or customer.
Who is it for: This training activity is intended for use by trainers to encourage participants to create positive rapport.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 00:50:00 |
| No of Pages: | 12 |
Resources: View standard resources for Fenman training activities
Purpose: This training activity is intended for use by trainers to encourage participants to identify ways of creating positive rapport with other people. It can be used as a stand-alone training session or as part of a workshop on topics such as communication skills, coaching, counselling and mentoring, negotiation, selling skills, leadership and tea-building skills, training and facilitation skills.
Download the training activity, Creating positive rapport as featured in the Fenman training manual; Communication Skills