Dealing with persistent offending
Featured in the Discipline and Grievance: 30 case studies and activities training manual
By Gill Hardy & Gill Kelley
Category: Conflict Resolution
Credit price: 2 download credits (Single user)
Begin the training activity by describing an otherwise excellent worker who appears to have a blind spot where timekeeping is concerned. Say that managers sometime do not tackle such issues because they balance the good with the bad and decide that overall the person is doing a good job. However, this is a case of misconduct, and should be dealt with fairly and consistently, and separately from all other issues of good conduct and performance.
In this case, a worker fails to make the changes in behaviour agreed at an earlier informal meeting, so formal disciplinary action is taken. Participants are provided with the relevant background information and the notice of the disciplinary meeting. The outcomes of the meeting are described in the case, and then participants are asked to write the letter outlining the disciplinary decision to issue a written warning. Participants work in pairs to write the letter, and then join another pair to compare results. You introduce the case by telling the group that this is a case of misconduct. Once the participants have written their letters, you provide a sample letter so that participants can check whether they have included all the necessary points in their letters. Participants need some knowledge of disciplinary procedures, and letter-writing skills, so this training activity can form a useful test of their knowledge. It can also be used as an introduction to disciplinary decision making.
Who is it for: This training resource is intended for use by trainers with supervisors, team leaders and managers who are responsible for managing themselves and others.
- Themes:
- Disciplinary procedure,
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 00:40:00 |
| No of Pages: | 8 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers to provide participants with relevant background information and the notice of the disciplinary meeting, after a worker fails to make the changes in behaviour agreed at an earlier informal meeting.
Download the training activity, Dealing with persistent offending as featured in the Fenman training manual; Discipline and Grievance: 30 case studies and activities