Using specialist resources
Featured in the Discipline and Grievance: 30 case studies and activities training manual
By Gill Hardy & Gill Kelley
Category: Conflict Resolution
Credit price: 2 download credits (Single user)
This training activity uses three case studies to illustrate different situations with which the manager may not be able to deal alone.
This training activity uses three short case studies to illustrate different instances where the most appropriate action includes referral to an outside agency that is better equipped to help the individual. Examples include drug abuse, alcohol abuse and stress-related illnesses or family guidance. Participants read the case studies and discuss what the manager should do next. The training activity needs very little introduction and your main role is to facilitate the feedback session by collecting the information on a flipchart. Participants work in groups of three or four, to complete the training activity.
Who is it for: This training resource is intended for use by trainers with supervisors, team leaders and managers who are responsible for managing themselves and others
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 00:25:00 |
| No of Pages: | 6 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers to illustrate to participants different instances where the most appropriate action includes referral to an outside agency, which is better equipped to help the individual, including drug abuse, alcohol abuse and stress-related illnesses or family guidance.
Download the training activity, Using specialist resources as featured in the Fenman training manual; Discipline and Grievance: 30 case studies and activities