Constructive criticism
Featured in the Managing Conflict training manual
By Caroline Love
Category: Conflict Resolution
Credit price: 4 download credits (Single user)
Constructive criticism, based on someone’s accurate observations of what we have done or said and offered in the spirit of learning and development, can be really enlightening and helps us make positive changes. Negative criticism, based on assumptions, or offered in a spirit of blame or punishment, is likely to arouse feelings of defensiveness and anger and to provoke conflict. This training activity is an opportunity to identify and practise the key skills for constructive criticism.
Following your introduction to the purpose of the training activity, the participants work in small groups to identify the dos and don’ts of giving feedback and constructive criticism. They display their work and view each other’s work; your input on giving feedback and constructive criticism summarises the learning so far. You then establish a three-round skills practice exercise, where the participants work in threes to practise giving and receiving feedback and constructive criticism. The training activity concludes with a brief review of the extent to which, and how, effective feedback and constructive criticism help to manage conflict.
Who is it for: This training resource is intended for use by trainers to introduce key skills for giving effective feedback, constructive criticism and provides a practice exercise.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 02:35:00 |
| No of Pages: | 25 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as part of a programme on managing conflict. It is a long activity and, ideally, should be unbroken, so you need to consider carefully when to run it. This training activity can also be used in programmes on team leadership, team building, managing effective business relationships, managing performance, and customer care.
Download the training activity, Constructive criticism as featured in the Fenman training manual; Managing Conflict