Feedback skills
Featured in the The Essentials of Management training manual
By Eddie Davies
Category: Management
Credit price: 4 download credits (Single user)
This management training activity will ensure participants give and receive effective performance feedback to their team members.
You start the management training activity by introducing a five-step model for ensuring effective performance from the participants. This introduces the topic of feedback skills, which underpins and reinforces these key steps. The participants then consider feedback they have received in the past and discuss the ground rules for giving effective feedback. You focus the participants’ attention on the two-way process of feedback, and some ideas for receiving feedback are explored. The participants then divide into small groups for a role-play exercise. This exercise is designed to enable them to give and receive developmental feedback. The session concludes with a plenary discussion, and the participants make action plans for their own continued development.
Who is it for: This management training activity is intended for use by trainers to enable participants to give and receive feedback to ensure the effective performance of their team members.
- Themes:
- Assertiveness skills,
- Building and leading a team,
- Coaching skills,
- Counselling skills,
- Disciplinary interviews,
- Inter-personal skills,
- Introduction to management,
- Managing change,
- Middle management skills,
- Negotiation and influencing skills,
- Project management,
- Self-development,
- Stress management,
- Supervisory skills,
- Team leadership,
- Time management,
- Women into management,
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 04:15:00 |
| No of Pages: | 30 |
Resources: View standard resources for Fenman training activities
Purpose: This management training activity is intended for use by trainers to explain that feedback is an integral part of many common management activities including coaching, counselling, handling discipline and performance appraisal. This training activity is also applicable to a variety of topic areas that focus on developing supervisory, management, interpersonal and feedback skills. The training activity is best run at the early stage of a management skills programme when the participants start to practise their feedback skills for the first time. The feedback skills developed will then help them learn more effectively from other activities. The introductory sessions refers to more detailed information that can be found in ‘Orientated to the future’, ‘Leadership’ and ‘Motivating your team’. Whilst a working knowledge of the content of those models is useful, their absence would not prevent this management training activity being run independently.
Download the training activity, Feedback skills as featured in the Fenman training manual; The Essentials of Management