Mutual feedback
Featured in the Developing an Emotionally Intelligent Team training manual
By Mike Bagshaw
Category: Emotional Intelligence
Credit price: 3 download credits (Single user)
Mutual feedback has one aim: to improve the relationship between those involved. When the team decides to have feedback session, it needs to proceed with care. If anyone has an intention to put others down, it can hurt the team for a long time. It breaks trust. Instead, everyone present should have the goal to contribute to a better social climate. It doesn’t mean that everyone has to be best friends. It just means that everyone should be prepared to do some self-searching, to look into the different roles played in the relationships and to discover what is good or bad. Each one needs to ask the question, ‘What is my responsibility in this relationship? Which part have I contributed to?’
You start the training activity by emphasising the need for confidentiality and establish agreement for a confidentiality contract. You then use the OHTs to run a group discussion on the emotional roadblocks to giving and receiving feedback, and the characteristics of useful feedback in the team. The participants then define good feedback practice for their team, and engage in a plenary feedback exercise. Finally, you lead a summary session in which you give and request feedback about the whole activity.
Who is it for: This training resource is intended for use by trainers to enable participants to identify and overcome the hindrances which can block the provision of successful, emotionally intelligent feedback.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 03:00:00 |
| No of Pages: | 16 |
Resources: View standard resources for Fenman training activities
Additional resources: A good supply of business-card size pieces of card.
Purpose: This training resource is intended for use by trainers as a first-level skills activity for building good EQ communication skills in the team on leadership, personal development, team building, and team development programmes.
Download the training activity, Mutual feedback as featured in the Fenman training manual; Developing an Emotionally Intelligent Team