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Good news, bad news - giving and receiving feedback

Featured in the Learning to Learn training manual

By Aileen Goodman

Category: Learning Methodologies

Credit price: 4 download credits (Single user)

Giving and receiving feedback is fundamental to the learning process. Feedback helps both the giver and receiver develop their learning skills and offers options for change and personal development. When it is skilfully given we can learn from both positive and negative feedback.

This training activity starts with a brief overview and then participants read through and ask questions on guidance notes about feedback. Participants use the guidance notes and memories of their own recent good and not-so-good performance at work to produce positive and negative feedback statements to give to themselves. They move around the room and ask other participants for comments on these feedback statements and, when asked, give comments on feedback statements produced by others. There are optional inputs on observation and active listening skills for use by any participants who have little experience in these areas. Small groups practise observation, giving and receiving feedback, with participants taking turns in different roles. The activity ends with participants completing a learning log to record their progress.

Who is it for: This training activity is intended for use by trainers to offer guidance on giving and receiving feedback and enable participants to practise observation skills and those needed for giving and receiving feedback.

Resource Type:Activity
Min Group Size:12
Max Group Size:20
Typical Duration:03:00:00
No of Pages:29

Resources: View standard resources for Fenman training activities

Purpose: Skills for giving and receiving feedback are crucial to learning and this training activity, delivered early in a learning to learn programme, will form the foundation for many of the later activities.

Download the training activity, Good news, bad news - giving and receiving feedback as featured in the Fenman training manual; Learning to Learn