No words needed
Featured in the NLP for Business Excellence training manual
By Di McLanachan
Category: Emotional Intelligence
Credit price: 2 download credits (Single user)
The mind and body are inextricably linked together and affect each other. Sensory acuity is the observation and interpretation of body language in order to gain a better understanding and insight into the thoughts, feelings and behaviour of others. In the workplace, communications is a constant process. When we speak, 55% of our message is being conveyed via our physiology or body language. When we are not speaking, 100% of our ‘message’ about how we are thinking or feeling is being transmitted by our body language. Hence, by learning to observe and accurately interpret body language, our communications skills are much enhanced, we attain a greater understanding of others, and improve our own influencing skills.
This is a very interactive training activity in which participants will discover for themselves how the mind and body affect each other. Firstly, they will experience the difficulty of trying to generate a state of mind incongruent with their own body language. They will then go on to observe and decipher the body language of others, advancing to determining how someone else is thinking by copying their body language. Finally, a mismatching exercise illustrates the importance of empathetic body language in communication.
Who is it for: This training resource is intended for use by trainers to help participants observe and interpret body language in order to gain a better understanding and insight into other’s behaviour.
- Themes:
- Communication skills,
- Self-belief,
- Teamwork.,
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:40:00 |
| No of Pages: | 10 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers with participants at all levels, and is an essential skill. The training activity is particularly relevant for customer-facing staff and anyone who has a negotiation or influencing role. For team leaders, supervisors and managers, this is a key skill to deploy when interviewing or counselling.
Download the training activity, No words needed as featured in the Fenman training manual; NLP for Business Excellence