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Listening skills

Featured in the Communication Skills training manual

By Sarah Cook

Category: Communication Skills

Credit price: 3 download credits (Single user)

This is a training activity that helps participants to develop their listening skills. We spend nearly half of our waking hours listening but often we only hear, rather than truly listen. Active listening skills are a key building block in developing effective relationships.

You introduce the training session via a listening skills activity. In groups, participants then discuss the barriers to active listening. You then discuss methods to demonstrate active listening. Finally, participants undertake a practical exercise to increase the effectiveness of their listening skills.

Who is it for: This training activity is intended for use by trainers to establish the importance of active listening skills with participants.

Resource Type:Activity
Min Group Size:4
Max Group Size:12
Typical Duration:01:15:00
No of Pages:14

Resources: View standard resources for Fenman training activities

Purpose: This listening skills training activity is intended for use by trainers to establish the importance of active listening skills as a key communication skill with participants and to give them the ability to increase the effectiveness of their listening skills. This training activity can be used as a stand-alone training session or as part of a communciation skills workshop. In addition it can be integrated into training workshops on topics such as counselling skills, appraisal, performance management and coaching skills, assertiveness skills, conflict management, mentoring, meetings skills, negotiation skills, recruitment and selection skills, selling skills, telephone skills and facilitation and training skills.

Download the training activity, Listening skills as featured in the Fenman training manual; Communication Skills