Making yourself heard
Featured in the First-time Leadership training manual
By Clare Llewellyn West
Category: Leadership
Credit price: 3 download credits (Single user)
Assertiveness provides some really helpful approaches and will be especially relevant to individuals who may be required to give orders, express dissatisfaction with colleagues and put forward ideas for the first time in their working lives. This very brief introduction looks at some basic principles and then allows participants to practise all of them in an exercise which focuses on the difficult task of saying NO.
You start this activity by briefly introducing and defining assertiveness. Using Gordon and his time-management problems as an example, you go on to suggest areas where basic assertiveness could be useful. You then lead a discussion of some of the things which distort our thinking and introduce participants to three areas of behaviour where assertive techniques can make a difference. Finally, you run a group exercise in which all the participants practise being assertive and saying NO.
Who is it for: This training activity is intended for use by trainers with their participants to introduce and practise some assertiveness techniques in order to make communications more effective.
- Themes:
- Leadership,
- Negotiation,
- Communication,
- Self-development,
- Values,
- Time management,
- Assertiveness,
- Stress,
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:10:00 |
| No of Pages: | 15 |
Resources: View standard resources for Fenman training activities
Purpose: Use of the techniques introduced during this training activity will improve general communications, reduce stress and help team leaders to be much clearer and more specific with their colleagues. There are clear links between this activity, ‘Managing yourself’, ‘Managing time’, and ‘Taking care of yourself’, which deal with time management and stress, and with ‘A personal charter’.
Download the training activity, Making yourself heard as featured in the Fenman training manual; First-time Leadership