Conflict within teams
Featured in the Managing Conflict training manual
By Caroline Love
Category: Conflict Resolution
Credit price: 3 download credits (Single user)
Conflict within teams is inevitable and healthy, so long as it is well managed. The key is to harness the conflict and use it positively before it becomes damaging to individuals and to organisational aims. This training activity enables team leaders to consider how to manage conflicts, how to create a climate where conflict is experienced as positive, and how to prevent negative conflicts.
After an introduction to the purpose of this training activity, the participants identify the positive and negative effects of conflict within teams. The participants then move on to consider what is going on in a given scenario, what they would like to achieve in the given situation, and how to achieve it. Following a review of this work, the participants identify the steps they can take to harness conflict within teams to ensure that it is managed positively. The training activity closes with the participants completing a learning log to review their own management of conflict in teams.
Who is it for: This training resource is intended for use by trainers to enable the participants to consider how to manage conflicts, how to create a climate where conflict is experienced as positive and how to prevent negative outcomes.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:45:00 |
| No of Pages: | 20 |
Resources: View standard resources for Fenman training activities
Additional resources: Brown paper (2 x 1.5 metres).
Purpose: This training resource is intended for use by trainers as part of a programme on managing conflict. It can also be used in programmes on team working, team leadership, managing for managers, and staff support and supervision.
Download the training activity, Conflict within teams as featured in the Fenman training manual; Managing Conflict