Organisational issues
Featured in the Achieving High Performance training manual
By Caroline Love
Category: Performance Management
Credit price: 3 download credits (Single user)
How can we get staff to give of their best? How can we ensure that we are always offering the best possible service or product? If these are questions that senior staff in your organisation are asking (or questions you would like them to be asking), this training activity is for you. Senior managers need an opportunity to consider what the possibilities are and to weigh up the costs and benefits of introducing an organisation-wide system for performance management.
Following your introduction, participants list systems or processes for performance management with which they are familiar. You then summarise this with a brief presentation on some key performance management processes. Participants continue by identifying the costs and benefits of introducing an organisation-wide system and then reviewing this work to assess their current views. The training activity concludes with a brief exercise, in pairs, to consider whether, and if so how, they want to progress the issue of introducing such a system or process for managing performance and achieving high performance.
Who is it for: This training resource is intended for use by trainers to help participants consider the possibilities and weigh up the costs and benefits of introducing an organisation-wide system for performance management.
- Themes:
- Planning,
- Setting standards,
- Problem solving,
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:45:00 |
| No of Pages: | 12 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as a stand-alone training activity or to combine with other activities to form a one-, two-, or three-day programme. This training activity is for use with senior managers who can make decisions about performance management for the whole organisation or division. You can use it on a programme on achieving high performance. You can also use it on programmes on staff support and supervision, high performance teams, quality assurance or customer care.
Download the training activity, Organisational issues as featured in the Fenman training manual; Achieving High Performance