Assessing performance
Featured in the Achieving High Performance training manual
By Caroline Love
Category: Performance Management
Credit price: 3 download credits (Single user)
Performance assessment is a key stage in achieving high performance – once you have set standards and drawn up an action plan, the staff member should be doing things to meet the new standards. You need to assess staff against those, in order to gather evidence about the effectiveness of the new performance. This training activity provides an opportunity for participants to consider ethical issues of assessment, to plan how to assess in given situations, and to review evidence gathering.
Following your introduction, you list and acknowledge participants’ anxieties about assessment. You then move on to introduce scenarios that participants will work through, and identify how to assess and gather evidence in given situations. Following feedback from the small groups, you promote a discussion about the ethical issues in assessment, which should deal with any remaining anxieties that participants have about it. The training activity ends with a short milling exercise, to re-energise participants and give them a chance to identify and share their learning. You close when participants have had a chance to record their learning using a learning log.
Who is it for: This training resource is intended for use by trainers to help participants plan how to assess and consider what the issues are.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:30:00 |
| No of Pages: | 17 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as either a stand-alone training activity or to combine with other activities to form a one-, two- or three- day programme. This training activity can be used during a programme on achieving high performance. It can also be used on programmes on performance management, quality assurance, staff support and supervision, or customer care.
Download the training activity, Assessing performance as featured in the Fenman training manual; Achieving High Performance