Setting standards
Featured in the Achieving High Performance training manual
By Caroline Love
Category: Performance Management
Credit price: 3 download credits (Single user)
An essential element of performance management is the setting of clear, explicit standards. If staff members know exactly what is to be done, and how it is to be done, they are more likely to achieve it. However, as setting clear and explicit standards is not easy, this training activity provides an opportunity to consider some of the issues around setting individual standards and provides a practice opportunity.
You introduce the purpose of the training activity and the key points in setting standards for individual staff members. Working in pairs, participants then complete a worksheet, to set standards for a member of staff they line manage. The pairs then join up to form fours, to critique each other’s standards and to identify issues arising from the exercise. The training activity concludes with a brief discussion of issues raised during the training activity and a summary of the key learning points.
Who is it for: This training resource is intended for use by trainers to help participants set individual standards, encompassing both the theory and practice.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 01:30:00 |
| No of Pages: | 13 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as either a stand-alone training activity or to combine with other activities to form a one-, two-, or three-day programme. This training activity can be used during a programme on achieving high performance. It can also be used in programmes on appraisal skills, staff support and supervision, quality assurance or performance review.
Download the training activity, Setting standards as featured in the Fenman training manual; Achieving High Performance