Completing the picture
Featured in the Managing Discipline and Grievance training manual
By Aileen Goodman & Caroline Love
Category: Conflict Resolution
Credit price: 4 download credits (Single user)
Managers seeking to manage disciplinary and grievance issues are often faced with complex problems and difficult decisions. The use of a process for problem solving and decision making will ensure that managers are enabled to make effective decisions. The ability to think ‘outside the box’, to think creatively, will help managers to identify the optimum way forward.
Following a brief introduction, participants work in small groups on a problem-solving exercise and identify a process for solving problems and making decisions, to help their management of grievance and disciplinary issues. The training activity continues with two brief, fun exercises on creative thinking, followed by further work on processes for encouraging creative thinking. Participants continue work, in small groups, on the problem-solving exercise started earlier in the training activity, making decisions about the way forward in a difficult situation. The training activity ends with participants completing a learning log, to encourage transfer of learning to disciplinary processes.
Who is it for: This training resource is intended for use by trainers to take participants through a range of creative-thinking and problem-solving exercises and techniques, concluding with a lively problem-solving and decision making exercise.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 03:45:00 |
| No of Pages: | 37 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers as part of a programme on managing discipline and grievance; It can also be used as part of a programme on developing business skills, leadership skills, managing for the first time, personal development, and problem solving and decision making.
Download the training activity, Completing the picture as featured in the Fenman training manual; Managing Discipline and Grievance