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Quality Related Costs

Featured in the The Trainer's Quality Pack training manual

By Tony Bray

Category: Quality Improvement

Credit price: 2 download credits (Single user)

What does quality cost you?

After briefly introducing the topic, you show a short, humorous video which traces the development of a company producing garden gnomes. You then analysis how the company developed, and introduce the participants to the main types of quality related costs.

Who is it for: This training resource is intended for use by trainers to introduce the four main categories of quality related costs.

Resource Type:Activity
Min Group Size:4
Max Group Size:12
Typical Duration:00:25:00
No of Pages:6

Resources: View standard resources for Fenman training activities
Additional resources: Copy of DTIs 'Harold Slater's Gnomes' video, Video recorder and monitor.

Purpose: This training resource is intended for use by trainers as a natural starting point for any discussion on quality related costs. Certainly use this resource early in a quality initiative to help people understand how and where savings can be made and hassle can be reduced.

Download the training activity, Quality Related Costs as featured in the Fenman training manual; The Trainer's Quality Pack