Return to work interviews
Featured in the Managing for Better Attendance training manual
By Mark Briegal
Category: Performance Management
Credit price: 4 download credits (Single user)
Effective return to work interviews reduce the future occurrence of absence. They can identify problems in the workplace or at home which impact on work and they show that an organisation is serious about attendance management. It is important that return to work interviews are conducted because they show staff that: you have noticed their absence; you are concerned about their absence; you want to help them improve their attendance record. They also help you monitor absence and spot trends. This training activity looks at what constitutes a good return to work interview and how to carry them out effectively. They are central to the process of attendance management and participants will derive real benefit from conducting the case study exercises.
You begin this training activity with a brief introduction and the participants work in groups to discuss the benefits of conducting return to work interviews. You then lead a plenary session to review their ideas. Next, you discuss with the participants the skills that are needed to conduct a successful return to work interview. You then go on to explain the format of the interview and the questions that should be asked. In the third section of the training activity, the participants work in groups to put the theory into practice with a series of case study scenarios. Finally, you review the training activity and summarise the key learning points.
Who is it for: This training resource is intended for use by trainers to look at what constitutes a good return to work interview and includes an extensive case study exercise.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 20 |
| Typical Duration: | 03:00:00 |
| No of Pages: | 40 |
Resources: View standard resources for Fenman training activities
Purpose: This training resource is intended for use by trainers with line managers or HR staff as a stand-alone training activity or as part of an attendance management programme. It will work well as part of any programme on interviewing skills, management skills, overcoming objections or problem solving.
Download the training activity, Return to work interviews as featured in the Fenman training manual; Managing for Better Attendance