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Team Emotional Intelligence

Featured in the Developing an Emotionally Intelligent Team training manual

By Mike Bagshaw

Category: Emotional Intelligence

Credit price: 3 download credits (Single user)

More and more organisations are moving away from hierarchical structures, and relying to a much greater extent on teams to create and run projects. The way team members relate to each other is vital to success. Whatever the project, the team members must be good communicators who can maintain motivation and deal with any differences in viewpoints before they reach the stage of hostile conflict. So you need a team of individuals with emotional intelligence. However, it doesn’t necessarily follow that, if you’ve got that, the team itself will have emotional intelligence. The whole is not always greater than the sum of its parts, and can, indeed, sometimes be less. This training resource explores the foundation blocks for emotional intelligent teamwork. (NB – This training activity is based on the work of Vanessa Urch Druskat and Steven B Wolff, described in an article called, ‘Building the Emotional Intelligence of Groups’, Harvard Business Review, March 2001, pp.81-90.

You begin this training activity by reading the case study of a dysfunctional team and asking the participants to assess the underlying problems in this team. Follow this with a definition of the emotionally intelligent team, and then conduct an exercise, based on the research of Druskat and Wolff, around team trust, identity and efficacy. You then conduct a small-group exercise in which the participants identify what needs to be done to develop their own team’s Emotional Intelligence. To complete the training activity, you ask each participant in turn to say one thing they will personally do to increase Emotional Intelligence in their team.

Who is it for: This emotional intelligence training resource is intended for use by trainers with participants to explore the dynamics of a dysfunctional team, looking at the underlying problems, and focusing on ways to help the team to knot together and improve their EQ.

Resource Type:Activity
Min Group Size:4
Max Group Size:12
Typical Duration:01:30:00
No of Pages:15

Resources: View standard resources for Fenman training activities
Additional resources: 1 green and 1 red felt tip pen for each participant.

Purpose: This training resource is intended for use by trainers with some experience of group facilitation, as a foundation activity representing the essentials for enhancing team emotional intelligence. The resource assumes that you are working with existing teams, or groups that are about to become teams. However, the training activity can be reshaped to work with groups of participants from different teams.

Download the training activity, Team Emotional Intelligence as featured in the Fenman training manual; Developing an Emotionally Intelligent Team