The voice - Communication skills training
Featured in the Communication Skills training manual
By Sarah Cook
Category: Communication Skills
Credit price: 2 download credits (Single user)
With the exception of body language, a person's tone of voice is their biggest asset in creating a positive impact and no more so than on the telephone. This activity is designed to allow participants to evaluate how effectively they use their voice when communicating and the steps they can take to improve it.
Participants discuss the impact of the voice in effective communication and how to maximise its effect. They are then given an opportunity for other people to hear and comment on their voice in order to identify how to make a positive impact.
Who is it for: This training activity is intended for use by trainers to improve the impact participants make through their tone of voice.
| Resource Type: | Activity |
| Min Group Size: | 4 |
| Max Group Size: | 12 |
| Typical Duration: | 00:30:00 |
| No of Pages: | 7 |
Resources: View standard resources for Fenman training activities
Purpose: This training activity is intended for use by trainers to improve the impact that participants make through their tone of voice. The activity can be used as a stand-alone training session or as part of a workshop on topics such as assertiveness and communication skills, meetings and presentation skills, training and development skills, and telephone skills.
Download the training activity, The voice - Communication skills training as featured in the Fenman training manual; Communication Skills